Local Assistance Resources: Austin, Texas

Page Updated June 2021


Neighbor to Neighbor is a program that runs five days a week, Mon- Fri (Mondays and Tuesdays for Women Only), and offers breakfast each day and a community center setting for all who come. We offer different walk-in services for a variety of needs and populations. Please check the days to see when specific services that meet your needs are offered.


Food Assistance by Austin Public Health     

211 Comal Street, Austin, TX 78702

Website: www.austintexas.gov
Phone: 512.972.6650

Austin Public Health offers emergency food pantry assistance to Travis County residents.

This program provides

  • Emergency food

Call ahead to schedule a curbside pick-up.

Home Repairs

Includes financial assistance for home repairs 

Family Support Services by Travis County Health and Human Services

1400 North Interstate 35 Frontage Road, Austin, TX 78704

Website: www.traviscountytx.gov
Phone: 512.854.4120

The Family Support Services Division of Travis County is the largest provider of basic needs assistance in Travis County. Our organization strives to optimize self-sufficiency for families and individuals in safe and healthy communities. Family Support Services has a social worker at each of our seven community centers who provide clinical case management services to any residents of Travis County who want to develop a plan and create change in their lives.


  • Utility Assistance
  • Rent and Mortgage Assistance

Failure to provide the required documents will delay or deny the processing of your request for assistance.


The Downtown Shelter and Social Service Center provides shelter for women, men, and families with children. We offer temporary shelter for up to 7 days as space allows. Clients may be eligible for extensions when enrolled in case management.


  • Short-term housing
  • Access to collocated community programs (Goodwill, Veterans Outreach, a Community Care Clinic/ Medical Assistance Program, and Narcotics Anonymous)
  • Case management
  • Counseling
  • Life skills training
  • Educational programs
  • Outsourced childcare
  • Community chapel
  • Job search assistance and support as well as a transitional shelter option for new workers